Posts Tagged ‘Call’
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How to call server side function from client side script in ASP.NET …
Posted on May 11th, 2012 by admin
In JavaScript code, I have written a function SgetProductName that is mentioned in the SonClientClick attribute of the Button control. This JavaScript function gets the TextBox and Label controls by using getElementById() method of Sdocument. Then I have called the server side function by using PageMethod attribute. I have passed three parameters in the function, first one is the value of the Textbox second and third are onSuccess and onFailure respectively. SonSuccess will call the SonSuccess() function when the call to the server side function is successful and SonFailure will call the SonFailure() function when the call to the server side function is fail. In SonSuccess() function, I have assigned result to label. In SonFailure() function I have just displayed the failure message.
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Now see the web site in browser. Provide the ID in Textbox and see the product name.
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Click To Call Web Phone For Websites
Posted on April 27th, 2012 by admin
Home | Communications | VOIP
CrossRange Click to Call Phone is an interactive website plugin based on VOIP technology that makes it possible for visitors on your website to call you directly on your land phone, cell phone, Computer, iPhone, iPad, Android Phone, Tablet account or SIP phone with the click of a single call button. Cross Range Click to Call Phone requires no additional software to be downloaded and works directly from the visitor’s web browser. CrossRange Click to Call Phone provides a plethora of new features unavailable on traditional phones and can be easily integrated into your website.
Build trust with your Website visitors by allowing an easy method of contacting you using Click To Call Button.
How It Works?
As soon as a customer visits your website, Cross Range plugin prompts him/her to initiate communication with you. If the customer chooses to start the communication, a request is sent to the CrossRange media server with the click of a single call button. The server then determines the destination to call to from the available call priority mappings and places a call to your operator on the device he/she is available on at that moment.
Benefits
Huge cost savings: CrossRange is greatly cost effective to use and costs much less than other VOIP systems or Toll Free Numbers to setup. Calls to your PC, Android Phone (Internet), iPhone/iPad (Internet) or SIP Phones are FREE of cost regardless of which country the visitor is calling from or how long the duration of the call is. Calls to your Mobile or Land Phone number is charged at VOIP rates only.
Increased visitor to customer conversion rate: Convert more number of visitors visiting your website to customers with CrossRange. It is proven that such live interaction systems boost online sales by at least 60%. A VOIP based system means that you can actually talk to potential customers directly and the amount of time spent on a single customers is reduced considerably. This means that you can cater to more number of customers than you would have if you had used another live interaction system or web chat system.
Higher levels of customer satisfaction: Achieve higher levels of customer satisfaction with a system that allows your customers to instantly reach you through your website. More satisfied customers means better reputation and in turn more revenue for your business.
Super Value Plans for you: We have super value plans depending on your usage and requirement. Multi channel plans (upto 10 channels) available for receiving simultaneous web calls. If your requirements are higher, we can offer customized solutions for your business to match your needs.
Zero Hassles: CrossRange Click to Call Phone is a web plugin that can be seamlessly integrated into your existing system very quickly. Our technical support team can assist you with any queries or issues to make sure you have zero hassles using CrossRange.
Continuous Updates: Our research and development team is continuously working to make sure that CrossRange Click to Call Phone makes use of the latest in web, media and communication technology and provides you with enhanced service and features.
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info jeux call of duty 5 – Le blog de lulu
Posted on April 16th, 2012 by admin
info jeux call of duty 5
info jeux call of duty 5 World at war
Aprs l’norme carton de Call Of Duty 4 , les excits de la gchette seront sans doute tout mus de pouvoir enfin jeter un oeil sur les premires images tires du cinquime opus paratre fin 2008. Plus sombre et plus violente, l’action se droulera dans le Pacifique en pleine Seconde Guerre mondiale. Elle utilisera le moteur performant de Cod4 pour ne pas dpayser les joueurs et il sera possible de jouer une campagne quatre en coop.
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personel:
J’espre que les futurs jeux serra plus long a jouer que les jeux call of duty 4 je l’ai trouv un peut cour et vous ???
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Web Service : Asynchronous call by using
Posted on April 13th, 2012 by admin
Home Web Services Web Service : Asynchronous call by using Java Script and DHTML behaviour
Web Service : Asynchronous call by using Java Script and DHTML behaviour
By Sanjay December 31, 2005
This article shows how to make asynchronous call of web service by using Java Script and DHTML behaviour.
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Scenario:
In your web application data entry form, suppose you have a drop-down list from which user has to select an option, and on the basis of his/her selection you want to populate other drop-down list or field ( just like on selection of one category name from drop-down list you want to show/populate related products in other drop-down list ).
Calling web service using java script reduces post back and server round trip.
In this example we will access web service written in C# from client side by using java script and Web Service behaviour. I have used Categories, Products and Suppliers tables of Northwind database supplied by Microsoft with MS Access or Visual Studio.
Requirements:
Data Layer: defines functions to retrieve data from database [Optional : you can directly access database from the web method]
Web Service: defines web method that can be accessed across the internet.
Java Script: defines functions to call web method.
webservice.htc file, and: It is an html component file which encapsulates web service behaviour, that can be attached with any form elements using the style attribute. The web service behaviour helps you to use web service without the knowledge of SOAP and, enables client-side script to access a Web Service without navigating to another URL. It provides you to call web method, synchronously and asynchronously. The default mode of remote method call is asynchronous.
HTML form: to show the result of the web method.
.Net Framework 1.0
Data Layer Class: This class has three main functions : GetAllCategories, GetProducts and GetSuppliers.
The GetAllCategories function retrieves categoryid and categoryname of all categories from Category Table. This function is used to populated category drop-down list in page load event.
The GetProducts function retrieves productid and productname of all the products of specific category from Products Table.
The GetSuppliers function retrieves supplierid and companyname of supplier of specific product from suppliers table.
// DataLayer.cs
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Web-Based Call Centers Transform Customer
Posted on March 25th, 2012 by admin
Web-Based Call Centers Transform Customer Service
Published: February 02, 2000 in Knowledge@Wharton
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E-commerce may be here to stay, but a transaction can never begin and end on the Internet. The virtual relationships of electronic commerce usually ends in a phone call or e-mail message to an actual person. This puts web-based call centers at the heart of online customer service. But how can old-line phone call centers be revved up for the e-commerce age? How can companies make their call centers an advantage rather than a aggravation?
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A meeting of the Wharton Forum on Electronic Commerce discussed these questions last month. The session drew together leading researchers on call centers and managers developing and running them to explore the new frontiers of customer service.
The internet is raising customer expectations for rapid solutions to their demands, says Patrick Harker , Wharton’s interim dean and one of the leaders of a major Wharton project on call centers in financial services. “It is raising the standards of customer satisfaction,” he says. Since customers have the power to seek out answers on their own, companies face the challenge of “developing an integrated system for delivery of service better, cheaper and faster than customers themselves.”
Harker noted that studies of customer service show that when something goes right, the individual employee dealing with the problem gets the credit. When something goes wrong, customers usually blame the firm itself. The key, he says, is to make sure things don’t go wrong. “We have to have less heroism and more good systems,” he says. “We need to develop systems so employees can provide consistently good service so customers keep coming back.”
Chris Martin, a senior manager at Dell Computer, says that Dell’s online customer support has taken significant chunks of service off the telephone lines. The company receives a quarter of a million hits a week on its web site to check on the status of orders, for example, which would have been handled by phone in the past. This is just one aspect of electronic service. “The goal is to connect customers to knowledge, customers to customers and customers to technicians,” Martin says. The company also provides support to the help desks that support individual users in corporations.
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Answering Service Articles, Telecommunication Articles, Call Center …
Posted on March 17th, 2012 by admin
Customer Incentive Programs
Did you know that we have complied a resource of answering service articles and call center articles. If you are a student of the call center industry or just an informed consumer looking to get more information about exactly what goes on inside a call center or how they are structured before you purchase the service, we hope you find this archive useful.
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Answering Service Home > About Specialty Answering > Articles Archive Main Page
The Internet’s Home For Answering Service Articles, Communication Articles, and Small Business Resources
We are more than just a telephone answering service (and a website). This website is more than a portal for our customers to sign up, access their messages, and find out more about our service. This site is also a way for anyone looking to learn more about our industry.
We have written many of the articles you will find here in our archive and have collected articles from around the internet that are meaningful to the call center industry and provide valuable information to our customers and our readers. As answering service pioneers, we feel that we should contribute our accumulated knowledge of this industry to the larger internet community – hence the need for what we call the “Answering Service Articles Archive”.
Please use the links below to explore our archive. If you feel we are missing an important article or there are articles that should not be included here, please e-mail us at info@specialtyansweringservice.net . Keep in mind, we don’t usually post articles that are seen elsewhere on the Internet unless they are of great educational value. Keep your submissions unique to this site & informative and you are sure to get published!
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Natyakala Conference 2010- call for
Posted on March 14th, 2012 by admin
New Blog Post: Some historical snippets of Bharatanatyam Part 2 http://t.co/TQZJej8c : 1weekago
New Blog Post: Call for Participation in Vysakhi Nrithyotsav 2012 http://t.co/UTT5evqI : 2weeksago
New Blog Post: Bharathanatyam Rangapravesham Announcement Shamika B. http://t.co/ZcSXwSRr : 2weeksago
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New Blog Post: Natyanjali at Chidambaram 2012 Live telecast http://t.co/tM6UhBkp : 3weeksago
New Blog Post: Vilasini Natyam – Some of us are familiar with the revival of Vilasini Natyam by the Kuchipudi dancer… http://t.co/NbsoCC4j : 1monthago
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Hosted Call Accounting – Managing Your
Posted on March 6th, 2012 by admin
Home Page > Technology > Communication > Hosted Call Accounting – Managing Your Communication Infrastructure
Hosted Call Accounting – Managing Your Communication Infrastructure
Posted: Nov 30, 2009 |
Hosted Call Accounting (sometimes referred to as web call accounting) is a fully managed Software as a Service (SaaS) alternative to purchasing hardware and software and expending internal resources. These services can be strictly for basic incoming and outgoing telephone call tracking from a PBX system or all encompassing of the entire communication ecosystem. Some companies offer complete outsourcing services for remote polling, authorization code billing, charge-back, network planning, traffic analysis, carrier/service comparisons, SIP / IP PBX reporting, voice mail, call center, auto attendant, mobile tracking, internet usage and more.
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Many organizations have high overhead costs, staff turnovers and little time for in-house software. Hosted call accounting is managed by the provider; the end user accesses the services via a simple browser anywhere, anytime. There is generally no requirement for additional software. Hosted call accounting helps organizations manage their communication facilities. Management issues include controlling abuse, increasing staff productive and equipment provisioning. This service is a suitable solution for health care, educational institutions, government agencies and general business.
Traditionally call accounting involved the printing of hundreds or thousands of pages of activity detailing or summarizing telecom facilities by division, call center or end user. Hosted call accounting gives managers the option of reviewing the same data online in concise easy to read reports and charts. You can print only the detail you really need. No longer is there a need for one dedicated computer system to handle your call detail records.
Often when an organization changes, upgrades or replaces hardware internal call accounting software is also replaced. Hosted call accounting can make hardware changes and migration seamless. The central server of a seasoned web call accounting service can easily adapt to new data streams, protocols and technologies resulting in greater return on investment and long term assurance.
Hosted call accounting will reduce or eliminate the need for internal IT resources and training, provisioning of additional office space, computer resources and electricity cost. Experts in the field of communication management take full control of data collection, processing and real time access to reports. These specialists can generally assist you with the planning and management of the telecommunications network.
During times of uncertainty, it is imperative for organizations to streamline their organizations cut cost and increase productivity. The free flow of communication is imperative to the lifeline of every business. The invaluable metrics collected from PBXs, IP PBX/VoIP Servers, routers and gateways can assist business in configuring and fine tuning their communication facilities. Hosted call accounting offers a powerful hands free way to improve network performance, cut misuse and abuse, improve productivity and increase your bottom line.
Call Accounting – About the Author:
Submitted by: http://www.hostedcallaccounting.com Leaders in communication management anywhere, anytime!
Questions and Answers
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How to integrate Click to Call with your website
Posted on March 1st, 2012 by admin
How to integrate Click to Call with your website
Article Number: 159 | Rating: Unrated | Last Updated: Mon, Jan 23, 2012 at 3:29 PM
Getting Started
If you would like to use a click to call button on your website or some other system, it is easy to generate a request to our servers.
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Basic Configuration
To help customers add a click to call button on our website, we now have a simple “call me now” generator. You can find this by clicking on Call API in your control panel.
You simply need to input what extension will be used to make the call to the customer, and which destination will be dialled when they pick up. When you click Generate Code we will create PHP code for you to insert on the web page that you wish the button to appear on.
Please note that currently we can only generate code in PHP and not other languages. If you wish to write your own code you can use the advanced API documentation instructions below.
Using our basic generator, you can configure the following options.
Extension: this is the internal extension that will be used to make the call out to the customer when they enter their phone number. The CLI used will be the same that is set for that extension. Therefore many users choose an extension that uses the same CLI as displayed on their website (so the customer knows it is the callback)
Internal destination: this is the internal destination that you want to receive the call. It can be any type of destination on the account, such as an individual extension, hunt group or call queue
Allowed external destinations: as you will be charged for the call to the customer, you may wish to restrict what types of numbers can be dialled. For example, if you only allow visitors to your site to enter UK landlines they will receive an error message if they attempt to enter a mobile number
Hopefully you can see that there are three stages in the click to call process
The website visitor enters their phone number
One of your extensions makes an outbound call to that number
When the call is answered another call is made to the chosen internal destination
Advanced users
This section is for more advanced users, and allows you to tailor your click to call functionality more than you can with our basic button generator.
You simply send an HTTP POST to https://call-api.gradwell.com/0.9.3/call with the following parameters:
auth: An authentication token, configured below.
extension: The full 7 digit extension to originate the call from. This is mandatory if the token is valid for all extensions, and optional (and ignored) if the token is for a specific extension only. Please note that the 7 digit number must be an extension and not any other internal number (e.g. hunt group, alias, etc).
destination: The destination number as you would dial it from a VoIP phone.
cidname: Optional. If specified on a non-reverse call, this name will be used as the displayed caller name when the call is placed to the local extension. This may be useful in click-to-call systems so that it is immediately obvious who the called party is.
reverse: Whether to reverse the call order, i.e. place the call to the destination before ringing the extension. This should be set to 1 to reverse the order, or 0 (or omitted completely) to use the default order.
source: If an explicit source is specified, it will be used as the destination for the first call. So the API will place a call to source, and when answered, the call will be routed to destination. Both source and destination may be any number, so you may set up a call between two PSTN numbers using this parameter. The ‘call me now’ functionality also uses source.
wait: Whether to wait for extension to answer the call, and report success or failure based on that. If this is set to 1, then you will receive a success response when the extension answers, or a failure if the call times out or the extension rejects the call. If this is set to 0, you will receive a success response as soon as the call request is placed on the VoIP platform. Please note that even when you receive a success response, this does not guarantee that destination is a valid number or that the call will be answered.
Please note: You should not use the basic configuration on public facing websites, as it will expose your extension and password information to any visitor. Follow the advanced configuration example below for an example on how to avoid this.
The response will be a line of text, beginning with “OK:” for a successful request or, “ERR:” to indicate failure. In both cases a descriptive message will follow the status code, for example OK:Call request sent, or ERR:Invalid authentication.
Using curl on a Unix/Linux system, this can be easily be performed on the command line. Create a file called for example /tmp/webcall containing:
auth=your_token&extension=1234567&destination=01225800819
Obviously, you will need to adjust the bits in italics. Then run the following command:
curl -d @/tmp/webcall https://call-api.gradwell.com/0.9.3/call
In some circumstances, HTTP GET may be appropriate, and it is easier to code. Within a PHP script, you could simply write:
@file(“https://call-api.gradwell.com/0.9.3/call?auth=your_token&extension=1234567&destination=01225800819″);
?>
It’s also important to note that you should not simply use a form to http post directly webcall, as you will expose your username and passwords to users of the form. Instead you should use the above PHP code inside a PHP file which you post to, and replace the destination number with a user entered number if need be.
Advanced Configuration Example
If you want to add a “call me back” option to your website, you would need a form which posts back to your own website, for example “callmeback.php”. This form contains an input with the name/ID “yourNumber”. Then, inside callmeback.php, you could use the following code to initiate the callback securely:
file(“https://voip.gradwell.com/login/webcall?email=your@emailaddress.com&pass=yourpassword&extension=1234567&destination=$number”);
?>
It might also be in your interest to do some more error detection and validation, for example only allow customers to enter 01/02 numbers (to prevent them initiating calls to mobiles or international numbers).
Please note – whichever method you use, at present there is no way to determine if the call was successful from the output of the webcall request.
This application will dial the destination number exactly as if you had dialled it from your SIP phone, with the exception that the extension will ring first and the destination will not be called until the SIP phone is answered. If reverse call order is selected then the Destination will ring first.
The Destination may be any routable number, including another extension on the Gradwell platform or a UK/International PSTN Number.
Real life example
A Gradwell customer contacted us with an innovative use of this functionality within Internet Explorer, allowing you to setup calls by selecting telephone numbers on web pages.
A comprehensive configuration guide is available on his blog .
Posted by: Gradwell Support – Wed, Sep 15, 2010 at 9:31 AM This article has been viewed 1939 times.
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20 Top Call to Action Phrases to increase conversion on a website
Posted on February 29th, 2012 by admin
20 Top Call to Action Phrases to increase conversion on a website
Home Blog Affiliate Marketing 20 Top Call to Action Phrases to increase conversion on a website
March 5th, 2008 // 11:59 pm @ Thomson // 10 Comments
Call to action is text/button/banner which will tell visitors to take an action on the website. Call to action comes in different forms it may be a heading, a button which stands out, a text link or a banner all of these will communicate your value proposition. Have you wondered why some of the best brands achieve the best conversion? That”s because they use call to action on day to day basis to grab the attention of the visitor online.
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Creating urgency through call to action phrase is an important and effective method to increase conversion since the time frame in the call to action makes the visitors to respond quickly, since it will benefit the visitors if they respond to the action in a timely manner.
Below I have come up with Top 20 call to action which can be used either on a website or on a PPC ad which will increase the conversion rate.
1) Click HereThe most common and widely used phrase and the most effective in terms of conversion.
2) Call Now Converts better if you have made your website telephone number prominently on your website next to the CALL NOW phrase.
3) Buy today This Call to action phrases increases urgency on the part of the visitor to take action.
4) Register now Converts better if you have kind of membership site or a newsletter.
5) Free shippingIdeal for e-commerce web sites also works great during the holiday online sales.
6) Contact nowThis call to action phrase works well with a contact us form or email.
7) Get a free trial If you have a Free Trial like 14 day or a 30 day it is better to highlight to the visitors on the website. Most probably the free trial version can be a full subscriber if you have this offer.
Buy now Buy Now works well with a button also can be phrased out as order now.
9) Sign-up now Works better membership sites and newsletter sign-ups.
10) Offer expires This call to action needs immediate action on the part of the visitors. Also it works better if you add actually date to the offer.
11) Satisfaction guaranteed Tell about the quality of the product also this call to action works well inside the heading of the AD of the Web page.
12) Best value A Stop rated or Sbest value label would be very effective in your Ad description.
13) Limited Availability/Limited Time OnlyThis call to action again generates urgency on the part of the customers to take action soon.
14) Free Consultation Often if you have free in your call to action is to contact you for an assessment, this is a great opportunity to convert the free consultation into buying your services.
15) Reserve NowThis works well with travel and hotel industry because it creates the urgency to reserve when it is available.
16) Request for Free Quote Free quote or Free Estimate phrase is a perfect all to action for insurance, home improvement kind of websites.
17) Money BackMoney Back Guarantee is a common phrase among car and vehicle dealers. This work better if you add like 90-Day Money Back Guarantee in your call to action phrase.
18)Talk to an ExpertIf you are using a web chat STalk to an Expert.
19) Immediate Download A perfect call to action for software related website. Customers are looking to get immediately after their purchase.
20) Easy to use Is a call to action most used for software interface kind of applications. Like where application doesn”t any extra skill sets to use it.
I have added few more other phrases which if used properly can see awesome conversion results on your website.
26) Join Now